FAQ

Here you will find answers to our most frequently asked questions.

WHAT, WHEN AND WHERE:

When will the World Cup take place?
From 15 through 18 March 2018.

Where will the World Cup be held?
The events will take place in Holmenkollen.

Which events make up the World Cup final?
Sprint, pursuit and relay.

Where can I find the program?
Click here

TICKETS:

How much do tickets cost?
Tickets are available at different prices. The different ticket categories are listed here.

Where can I buy tickets to the World Cup?
Tickets can be bought via www.ticketmaster.no

How do I receive the tickets?
When you are on the Tickemaster website, select the option you prefer:

  • You can choose eTicket and print the ticket yourself
  • You can have the tickets sent to your home address
  • You can call +47 815 33 133 and reserve the tickets and later pick up the tickets at Narvesen or 7-Eleven.

Am I entitled to a refund if I cannot attend the event?
No

Can I change my booking if I have bought the wrong tickets?
No

Will you replace tickets that are lost or stolen?
No. We reccommend that you buy eTicket via ticketmaster.no, that way you have your ticket on e-mail and “my side” and cannot loose the ticket.

Where can I see the different spectators’ areas in the arena?
You can see the different areas on our spectator chart here.

Can I buy tickets on the day when I arrive at the arena?

Yes, but we cannot guarantee that there will be any tickets left. We strongly recommend that you buy your tickets in advance. Tickets sold in the arena come at a slightly higher cost than prepurchased tickets.

I have to be accompanied by an assistant. Does he/she have to pay full price for the tickets?
No, official assistants may enter free of charge on presenting a valid companion certificate at the ticket check.

TRANSPORT
Are there car parks in Holmenkollen?

There is only parking close to the arena for disabled people. Other than that, there is nowhere to park in Holmenkollen during the event.

How can I travel to Holmenkollen?
The simplest approach is to take the metro (T-bane 1) from the centre of Oslo to Holmenkollen.

How long will it take me to travel from the centre of Oslo to Holmenkollen?
The journey on the metro (T-bane) takes 20 minutes. Allow plenty of time for travel, as a great many people will be making the same trip. The arena is 10 minutes or so on foot from the metro station.

IN THE ARENA
Is anything happening in Holmenkollen before the competitions start?

Yes, there will be all sorts of activities in the ‘festival street” in the run-up to the competitions. Attractions will include live music, sale of official Holmenkollen merchandise, great food and drink, and much more besides.

When do the doors to the arena open?
The doors open 10:00 on Thursday 15 March ans Saturday 17 March and 09:30 on Sunday 18 March.

Is it easy to find your way around the arena?
Yes, the arena will be well signposted. In addition, our dedicated staff will be happy to answer your questions if you cannot find your way.

Can I stand alongside the tracks through the woods and watch the competitions free of charge?
No. The event will be held exclusively on the inner network of tracks – i.e. within the ticketed area. You can buy trackside tickets for the family campsite area in Kapellskogen woods, VM-knollen and for the VM-Haugen. From these locations, you can watch the competitors pass right up close.

Can I bring a pram/pushchair?
You can bring a pram/pushchair to the family campsite area in Kapellskogen woods. You cannot have a pram/pushchair with you in the stands.

Can I bring a dog?
No.

Can I buy food and drink in Holmenkollen?
Yes, there will be booths selling food and drink in each ticket area. In addition, you will find a giant spectator marquee on the festival street, which is open to everyone.

Will there be anywhere I can go to keep warm?
Yes, the spectator marquee is open to everyone.

Will there be plenty of toilets?
There will be toilets in all spectator areas. There is also a separate toilet for disabled people close to the main stand.

Are there special places for disabled people?
Yes. We have set up special places for disabled people on the top of the main stands.

Will you be providing interpreting services?
We hope to provide sign language interpreter from NAV interpreting services, more info will come.

ACCOMMODATION:

Do you have any good tips for finding accommodation in Oslo?

Visit Oslo presents a good overview of accommodation options in Oslo, read more here 

—-

Didn’t find an answer to your question?
Then contact us at worldcup@skifest.no, and we will do our very best to help you.